Supertote Review – Horse Racing Betting & Bet Types

Supertote, with a rich history in Mauritius, stands as a trusted horse racing betting operator that keeps evolving over the years. Established to offer exclusively wagering on horse racing, the platform has deep roots in the local betting scene that can be traced all the way back to the early 1990s. As much as the platform has changed over time, it remains loyal to the local horse racing scene. It is in terms of convenience and innovation that it has primarily developed. This commitment has led to the introduction of services such as phone betting and app betting in addition to conventional betting in the bookie’s local shops. With a foundation built on trust and reliability, Supertote continues to be a prominent player in Mauritius’ betting landscape, offering a wide range of betting options to its loyal customers. Something you will be able to see for yourself in our comprehensive review of the platform.

Sign-up Process

To begin your exciting journey with Supertote, follow these simple steps to register:

  1. 1. Select Your Country
    Ensure that your country is set to Mauritius (You can change this if needed).
  2. 2. Enter Your Full Name
    Please provide your full legal name as it appears on your identification.
  3. 3. Provide Your Mobile Number
    Enter your active mobile number, bearing in mind it will be used for settling bets.
  4. 4. National ID Number
    Input your National ID Number.
  5. 5. Share Your Email Address
    Provide your active email address to stay updated and receive important notifications.
  6. 6. Agree to Terms & Conditions
    Before proceeding, make sure to carefully review and agree to our Terms & Conditions.
  7. 7. Create Account
    Once you've filled in the required information and agreed to the terms, click on Create Account to complete your registration.

Congratulations! You are now a registered member of Supertote, ready to place your first bet.

Horse Betting Options & Bet Types

Supertote presents a diverse selection of horse racing options, including races like The Senior Citizens Club Of Clemencia-Belle Rose Cup, Le Groupe Social De St Michel Cup, and The Brain Coral Multipurpose And Cooperative Society Cup, categorized by various benchmarks and criteria.

Regarding betting types, Supertote offers a comprehensive range to cater to different preferences. These include standard options like Win and Place, along with more intricate choices such as Trifecta and Quartet, which involve predicting top-performing horses and their finishing positions. Punters can also explore Double and Exacta bets for more precise predictions. Additionally, the platform provides options like Swinger, Pick 4, Pick 6, Pick 8, and Place Accumulator, each adding complexity and excitement to the betting experience. To accommodate diverse needs, the bookmaker offers Fractional Betting, allowing users to select their preferred odds format. With a wide range of races and bet types, the platform offers a comprehensive horse racing betting experience for enthusiasts.

Deposit Options

  • Deposits at a Local Shop
    Deposits can be made in cash at any betting terminal. Customers are required to present their Teletote card to the officer for verification. Once the deposit is received, the customer’s account will be credited, and a receipt will be issued.
  • Deposits by Post
    Alternatively, deposits can be made by sending a bank cheque by post to the Account Manager at the specified address. Cheques should be made out to Teletote and endorsed with the Account Number. Upon receiving the cheque, the Account Manager will issue a receipt with the bank clearance date.
  • Deposits through Internet Banking
    For added convenience, customers can transfer funds from their bank accounts to Teletote’s account through internet banking. Specific bank account numbers are provided for SBM and MCB account holders, and the customer’s Teletote Account number must be clearly specified.
  • Deposits Online by Credit Card
    Lastly, customers can log in to their accounts, select Deposit Funds, and provide the necessary credit card information. Please note that the withdrawal option at a betting terminal is disabled for security and compliance purposes.

Withdrawal Options

  • Withdrawals at a Betting Terminal
    To request a withdrawal at the betting terminal, customers must present their Teletote card and National Identity Card. An officer will provide a computer-generated withdrawal ticket, which must be signed by the customer.
  • Withdrawals by Post
    Customers can make written requests for postal withdrawals, specifying their account number, name, address, and signature. The Account Manager will debit the account and send a crossed cheque by registered post.
  • Withdrawals by Phone or Website
    Alternatively, customers can make withdrawals by phone, confirming personal and banking details with the Account Manager. They can also log in to www.supertote.mu, select Request a Withdrawal, and specify the withdrawal amount. In both cases, a crossed cheque will be sent by registered post or the bank account will be credited, depending on the chosen method.

Mobile Betting Experience

The Supertote web app provides users with a streamlined betting experience directly within their web browser, eliminating the need for app store visits or additional installations. This app is easily accessible, offering substantial enhancements over the bookie’s previous native app. It provides improved speed, stability, and a more refined user interface. Moreover, it is compatible with both Android and Apple devices, ensuring a consistent experience across different platforms.

Notable additions include a convenient dark mode, the introduction of new bet types such as Exacta Box, Trifecta Box, Quartet Box, and user-friendly design improvements that simplify the process of placing or modifying All For All bets. To add the app to their home screen, Android users can simply tap the browser’s menu button in the top right corner and select Add To Home Screen, while iOS users can tap the Share button at the bottom of Safari and choose Add To Home Screen.

Customer Support

If you encounter any concerns, queries, or issues, contacting Supertote for assistance is a straightforward process. You can reach out to their customer support team through various channels. To speak directly with a representative, you can call them at (230) 211-8080. Alternatively, you can send an email to help@tote.mu for written assistance. Additionally, Supertote maintains a presence on Facebook, where you can engage with their updates and posts. If you prefer, you can also utilize the Messenger feature on Facebook to send them a direct message. Rest assured that their dedicated team is readily available to provide the support and solutions you may need.

Wrap-up

In conclusion, Supertote stands as a reputable and comprehensive betting platform in Mauritius. With a rich history in horse racing and a commitment to innovation, Supertote offers a wide array of betting options to cater to diverse preferences. While the platform excels in providing an extensive selection of football fixtures and a user-friendly mobile interface, it is worth noting that actual online betting is not available, which might be a drawback for some users.

FAQ

How to withdraw?
You can withdraw funds through different channels: at a betting terminal, by post, by phone, through the website, or by bank transfer. When making a withdrawal at a betting terminal, customers need to present their Teletote card and a national identity card.
How to bet over the phone?
To place bets over the phone, customers need to share their account number and security code. Once the officer discloses the account balance and the customer agrees, they can go ahead and make their bets.
How can I fund my account?
You can do it at a betting terminal using cash and presenting a Teletote card, by sending a bank cheque by post with the account number endorsed, through direct bank transfer or via Internet Banking. You can also fund your account on the platform using a payment card.
In which cases can I refund my bet?
Whenever a horse is withdrawn from a race in Win, Place, Exacta, Swinger, Trifecta, or Quartet Pool Totalisator. Additionally, if a horse is withdrawn from the 1st or 2nd leg of a double Pool Totalisator before the 1st leg's running, the ticket holder can get a refund.
What does the Place Accumulator do?
Firstly, each bet in the Place Accumulator has a unit value of Rs10.00. The goal is to choose a placed horse in each of the seven designated races. The selected horses must finish in the top three, and dividends can be multiplied if more than one selection is placed in the top three in any race.